FEATURES

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Teaching Clients the Staffing Firm Way Job flexibility—it’s an industry hallmark that candidates value and clients love. So why not use it to your firm’s maximum advantage? Here are six ideas for implementing flexible work options—use them to engage your current clients as well as prospects. By Allison O’Kelly

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Making the Industry Shine The staffing business is full of top-notch people—from executives to recruiters— but only about 5,000 can boast about being at the pinnacle of the profession. This elite group is comprised of ASA-certified staffing professionals, and their knowledge and expertise go a long way toward enhancing the industry’s value and credibility.

Sales Strategies That Stick

Once your firm has successfully educated prospective clients about why you are the best choice for their staffing needs, you are ready to begin negotiating. Here are eight techniques you can use to level the playing field and preserve your profit margins. By Tom Erb

About the Cover: Illustration by award-winning freelance artist Dave Cutler. Cutler’s corporate clients have included Microsoft, AT&T, Bank of America, among many others. His work has also appeared in national publications such as Time, Forbes, Business Week, and U.S. News & World Report.