Business Shortcuts
Roundup of strategic resources
Click Your Way to
Communication Success
“Your skill with other people is key to
your success,” Rick Kirschner writes. His
book How to Click With People: The Secret
to Better Relationships in Business and in
Life is a guide to creating connections
with clients, colleagues, suppliers, and
anyone else you meet.
“Connecting and clicking is not about
motivating someone,” Kirschner notes.
“People don’t ever do
what you want
them to do simply
because you want
them to do it.… If
you understand the
motivational drivers
of human behavior,
then you can gain
the ability to identify and engage these
drivers in yourself
and in your relationships.”
The first half
of the book focuses on how to establish connections with people through
several different areas (communication
style, motivation, and values) and with a
variety of technologies. The second half
of the book explores how to “get other
on board with an idea or task.” Kirschner also devotes chapters to common
stumbling blocks that prevent ideas from
clicking and proposes ideas how you can
avoid or recover from them. Throughout
the book, case studies and sample dialogues illustrate the principles of Kirschner’s philosophy. Hyperion, $24.99
Be the Kind of Leader
People Want to Follow
Effective leaders all have their own
style, say Tom Endersbe, Jon Wortmann, and Jay Therrien, but effective
leaders share the trait of commitment.
In their book The Three Commitments
of Leadership: How Clarity, Stability, and
Rhythm Create Great Workers, Endersbe,
Wortmann, and Therrien explain that
great leaders know what commitments
to make to motivate their teammates,
build more productive organizations,
and be the kind of leaders people want
to work with. The book urges executives to revolutionize the accepted
principles of leadership by simplifying them.
The book provides a leadership
model that will help you know
what to pay attention to so that
every action you take has the
effect you hope for. It explores
what leaders must focus on to
truly be exceptional and explains
how to improve effectiveness by
focusing on three simple commitments:
Clarity—creating a common
understanding of what
success looks like
Stability—providing the
resources people need and
building a culture of trust
of work and an environment that feels natural
The Three Commit-
ments of Leadership
guides you through the
stages of creating an
effective and efficient
workplace in which all employees are
engaged and successful—which creates
the positive outlook, trust, and bottom-
line improvements that companies strive
for. McGraw-Hill, $23
The Three Commitments of
Leadership guides you through
the stages of creating an effective
and efficient workplace in which
all employees are engaged
and successful.
Manage Candidate
Decisions From Your Phone
ASA member Kenexa offers an
application that lets recruiters approve
job requisitions and hiring from their
smart phones. Kenexa 2x Mobile links
with Kenexa’s 2x Recruit applicant tracking solution, enabling all information to
be automatically captured and updated
in real time. The application focuses
on key hiring tasks so hiring managers can execute the most basic actions
needed to move the hiring process along.
Its straightforward design is
intended to offer
an intuitive interface for hiring
managers who are
constantly on the
move, making it easy
for them to communicate with their
human resource team
from anywhere. The
app is free to users who
have a Kenexa license.
